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How can we help?

Frequently Asked Questions (FAQs)

What is Attention Required?

These are items that require you to take action on for the process to continue. You can click the Attention Required button to see a list of the items that need their review and action.

How can I schedule a recurring assignment?

You can schedule tasks for Fin, at a user specified frequency, in the Assignments tab.

How reliable is the model?

You can monitor Fin’s performance on the daily benchmark assessment to immediately identify changes in model behavior.

What does your cybersecurity look like?

All data is encrypted in transit and at rest using the latest industry standard protocols. Data is not accessible to other users and is only used to improve your  personal AI.

Do you follow record keeping requirements?

AI generated content is timestamped and stored in accordance with SEC requirements. These data stores are constantly synchronized with our cloud storage solution with multi-region backup (US only).

How can I provide client specific information?

You can provide client specific information in the chat window, through the upload feature, or by reaching out to admin@quantumai.dev for assistance with large data transfers.

How do you use my data?

Your data is retained only as context to help inform Fin's responses. It is not used to train our models.

What sources of information do you have?

Fin references various data sources including user uploaded files, company financials and fundamentals, stock-specific data, technical indicators, as well as alternative, economic, and sentiment trending analytics. Fina also digests global news, macro and geopolitical indicators, SEC filings, and ESG-related data. Additional data sources can be incorporated based on user preferences.

How can I upload and store data?

You can upload your own files and data sources by navigating to the Upload tab in the Fin section, selecting a specific portfolio or the general bucket, and uploading the data that you would like to add to Fin's knowledge base.

Contact Support

201-497-4902

Status dashboard

If you're having trouble accessing a QuAIL Technologies product, there's a chance we're experiencing a temporary problem. You can check outages and downtime at the 

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